Celebrating Our School Security Officers: Guardians of Safety and Community

Today, as we observe School Security Officer Appreciation Day, we pay homage to the brave men and women who stand as the first line of defense in our schools.

Among them are four remarkable individuals from different corners of our district, each with their own unique journey, challenges, and heartfelt dedication to the safety and well-being of our students.


Officer Jay Gibson, Amherst Elementary School

After working in security for years, Jay Gibson made the switch to school security to be on the same schedule as his son when he began school.

A 13-year career allowed him to experience settings from Ridgedale School to Hardin Valley Middle – where his now-senior son attended at the time – to his current posting at Amherst Elementary

“At Ridgedale, most of the kids’ paths were kind of chosen for them through their environments outside of school,” Gibson said. “I knew that if I could influence one percent of those kids, it would make all the difference.”

He remembers a special moment when he was directing traffic at HVMS during after-school pick-up when he heard a voice call, “Officer Jay! Officer Jay!” A student from Ridgedale recognized him and was excited to share his success in class and extracurriculars. 

“He’d gotten farther than I thought he would, and even though his progress wasn’t directly because of me, it was a sense of team accomplishment, and he wanted to tell me about it,” he said.

Gibson hopes more people show interest in the field and see the positive impact school security officers have on their community.


Officer Kimberly Mays, Gresham Middle School

Similarly to Officer Gibson, Kimberly Mays pursued other passions before joining the KCS School Security Division 10 years ago. 

After experiencing a high school and elementary school setting, Mays knew she found the place where she could do the most good for her community at Gresham Middle School

Mays speaks passionately about the unique qualities and unending kindness of the students at Gresham, and Principal Melissa Glover described her as whole-heartedly unselfish and loving to all people in the building.

“She is so involved, and the kids love her,” Glover said. “When kids are upset, she is the go-to person for a lot of them. I’ve never seen someone who is so involved in their school.”

Her dedication to the safety and well-being of students earned her an Officer of the Year recognition, and she even earned the Life Saver Award when she sprung into action to offer life-saving aid to a staff member last year.

She notes there are stressful moments that come with the job.

Mays said that in the last few years, more of her attention has been devoted to hostile parents.

“It is important for people to know how the escalation of parents has changed the scope of our jobs,” she said. “I want that to be the smallest part of my job and for the majority to be championing kids and promoting positivity and encouragement.”

But, she says every day is a fresh start, and remains positive and focused on her goal of creating great experiences for all students.


Officer Lee “Izzy” McDermott, West View Elementary School

At 18 years old, Lee “Izzy” McDermott knew he wanted to work in law enforcement. After security jobs at a few different companies, a friend recommended checking out an SSO position. 

Now in his second year with Knox County Schools, he’s serving in the school he once attended as a young boy.

“I know a lot of the parents here because I attended school with them,” McDermott said. “The principal, Amy Brace, was my gym teacher when I was at Sarah Moore Greene, and there are a few teachers that were here when I was in school.”

He says returning to his childhood school gives his job a bigger meaning.

“It’s a very surreal feeling,” he said. “I’ve lived in this community my whole life, and this fills me with a deeper sense of purpose serving in this school.”

His experience building relationships with the students at West View has been a highlight of his career. He plays basketball with them during recess and sets the example for good sportsmanship. He encourages them throughout the day and celebrates their successes with them. 

McDermott said when his students win in the classroom, “it’s almost like a proud dad moment.”


Officer Lisa Smith, Karns Elementary School

Lisa Smith, like so many others, came to this position from years of working in security. Now in her eighth year at Karns Elementary, she said no two days are ever the same.

“You never know what to expect when you come in each morning,” she said. “I could have a slow day or be busy for eight hours. It’s an awesome experience as a school security officer, and it’s a big responsibility.”

Principal Jamey Romig knows Smith handles all situations at Karns with the utmost care and devotion.

“On the rare occasion that something does happen at school or in the community, she takes charge of our security,” Romig said. “When a tough decision needs to be made, I trust her 100% to take care of our school.”

Smith said being in uniform and gaining the trust of students has impacted a number of individuals.

“I’ve had families say to me, ‘My child was afraid of officers before she came here, and she’s not afraid anymore.’” She continued, “It makes you feel good because you’ve positively influenced a child’s perception of people like you who care for their safety.”


As we reflect on the dedication and sacrifice of our school security officers, let us take a moment to express our gratitude for their unwavering commitment to keeping our schools safe and nurturing environments for learning and growth. Their selfless service is a testament to the power of compassion, resilience, and community spirit.

From Struggles to Scribbles: A Pre-K Teacher’s Literacy Triumph Inspires Little Learners

Sandra Robledo proudly stands in her Pre-K classroom after school.

Every morning at 7:15 a.m., 20 three- to five-year-olds run into a colorful classroom at West View Elementary, ready for the day ahead.

Pre-K teacher Sandra Robledo has each day planned for them down to the minute so they know what to expect every time they come to school.

After a trip to the cafeteria for breakfast, the class returns to their room for a group read-aloud and a nursery rhyme. 

“In Pre-K, we work on phonemic awareness and pre-skills, like some of the letters, letter sounds, and what starts with what letter. Then they need to know their name and how to write their name,” she said. “If you introduce these skills in Pre-K, they’ll be better prepared in kindergarten.”

Building on strong foundational literacy skills is a priority for Knox County Schools, especially as studies have shown that students who are not proficient readers by third grade are four times less likely than their peers to graduate high school.

This is why the Learning and Literacy Department and the Early Childhood Department provide high-quality instructional material in every classroom, starting with Pre-K.

Robledo said the improvement she has seen in her students “has been amazing” since Heggerty was implemented three years ago. 

“They’re sponges,” she said. “It’s important for me to know that the kids are getting high-quality teaching, but also care as well.”

She holds back tears as she recalls how “Pre-K chose me.”

Robledo returned to Knoxville from teaching at an international school in Caracas, Venezuela, when she attended a KCS Hiring Fair. She thought she might teach first or second grade, but as she wandered around the booths and tables of local schools looking for her future home away from home, she saw Carol Idol, the former Pre-K program coordinator, waving an application at her. 

“I thought, ‘Wow, I might want to try that,’ so Carol brought me to West View. I knew this was the school I wanted to be in,” she said. “I’m so happy here!

This year marks a decade at West View, but she’s been a lifelong educator, as she began teaching children English when she was 16 in her home country of Colombia.

“I was a struggling student, so I felt like I could help kids that were also struggling or have trouble learning,” Robledo said. “That compassion came from a home that always wanted to help.”